• Good at written and verbal communications skills
• Organized and efficient
• Ability to work independently or as part of a team
• Proven leadership skills and ability to motivate
• Use computers for various applications, such as database management or word processing
• Schedule and confirm appointments for clients, customers, or supervisors
Manage the client’s calendar and daily activities to avoid conflict of schedules
• Call and send
• Submit EOS report
I have 4 yrs experience as a Customer Service Representative wherein we assist customers with basic troubleshooting and connection with their television. I was also a Quality Specialist for 6 months and my main responsibility was to monitor voice and non-voice transactions to measure the extent of performance and organizational metrics. I started as an appointment setter and general assistant last August 2016. My key roles are, assisting the client with his daily tasks and activities that includes calendar management, jobs listed under a project management tool, research, social media management, and CRM management. I also set appointments for the client by calling prospects (realtors) to join our cloud-based real estate agency
I am good conversing in English
I was a Customer Service Representative for 4 yrs that helps customers with basic troubleshooting and connection with their televisions
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