I worked as an English tutor and an office clerk prior to joining the BPO industry way back 2008. I have acquired skills such as Data Encoding, Telemarketing, Appointment Setting, Pre-Sales Support, English Tutoring,
Remote Worker, Telemarketer, Appointment Setter, Pre Sales Agent, Customer Service Representative, 2yrs as an English tutor and 8yrs within the Call Center industry, enables me to communicate effectively with clients
I have been doing Writing, Editing and Proofreading ever since college.
Through my experiences in the BPO industry, I was able to attend trainings regarding sales. Also I am part time Direct Sales Agent for a local brand that offers household items.
During my time as a Customer Service Representative for a Financial Account, we were provided with trainings regarding accounting, payroll and tax preparation.
I have over 7yrs of experience in the BPO industry. I have learned to how to properly handle clients and provide quality Customer Service through Phone, Email and Chat, I was also a Pre-Sales/Tech support for a well known company that offers both hardware and software for computers.
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