I believe my years of work experience as a Customer Service Representative, as well as my communication and technological skills, make me an ideal fit for the position.
Here is a summary of my skills:
Handle all inbound calls and outbound calls.<8efe80624d780eba0c6493ec45140364
Represented top multinational companies and projects such as Verizon, Barnes and Noble, AT&T, Sprint and British Telecom.
Experienced in using and navigating various platforms such as Slack, Trello, Canva, Bitly, Google Apps, Zoom, Hubspot and other software application.
I have 8 years professional experienced as a Customer Service Representative in the Business Process Outsourcing industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connections with my customers is my way of making sure that I addressed all of the customers concern without lacking empathy. I have always demonstrated success in responding the customers telephone, email and chat enquiries.
As a Customer Service Representative handling an International account such as Comcast, AT&T, Verizon, strong command of English is a must. English as a universal language is a way of building a connection with foreign clients to achieve a winning satisfaction and customers experience.
I have a year experienced with Sprint, a US account for sales of different devices.
I have 8 years experienced as Customer Support for top multinational companies such as Comcast, Verizon, AT&T, Barnes and Noble and British Telecom.
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