Customer Service Representative / Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 15th, 2024 (41 days ago)

Member Since

October 14th, 2019

Profile Description

I am a competitive customer service representative with more than 4 years experience. I worked in some prestigious call centers and BPO's in Philippines. I handled American and Canadian companies. Few accounts that I worked with were, Macy's, Bell Canada, Verizon, Comcast, and UnitedHealthcare.
I've assisted customers with different mediums may it be through inbound calls, outbound calls and through chat and emails. 
With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 4 years. I have extensive experience in customer service, sales, team management,health care field.
With proven experience in:
- Email Customer Support: Zendesk, Freshdesk, Helpscout, Zoho, Reply Manager- Chat Support: Olark, Livezilla, Freshdesk, Zopim, Clickdesk, Livechat and others- Managing Social Media platforms: Pinterest, Facebook, Instagram, Polyvore- Lead Generation: Pitchbox- T-shirt launching via Teespring and other shirt platforms- Managing Wordpress Content, Shopify, Business Catalyst, Magento, Trello, Asana, Basecamp, Hootsuite, Sprout Social and similar software.