Account Manager/ Sales Support/ Customer Support

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.00/month)

Bachelor's Degree

Last Active

February 22nd, 2023 (422 days ago)

Member Since

October 7th, 2019

Profile Description

KEY ACHIEVEMENTS:
*Trained and immersed with sales professionals in Dayton, Ohio USA
*Attended sales conferences and trained with sales professionals in Chatswood, Australia.
*Given a TEAM EXCELLENCE AWARD by Managing Directors in Dayton, Ohio USA.

Account Manager/Sales Support Admin Level 2 for Reed Elsevier Shared Services Philippines (LexisNexis)
*Leading the transition process to enhance customer satisfaction including building strong relationship with clients/customers
*Managed over 100 customers of different territories in AUSTRALIA and NEW ZEALAND
*Showcased new products, and features including product demos, cross, and up selling.

Customer Service Representative/ SME for American Express at Hinduja Global Solutions
*Handled credit card inquiries including up selling and product demonstration
*Provided support through coaching and mentoring trainees.
*Consistently awarded as best in Quality Assurance
Telephone Banker for JPMorgan Chase Bank
*Responsible for answering customer's questions about their savings/deposit accounts including returned checks, overdraft accounts & natural disaster.

Inbound & Outbound Sales for DirecTV/American Express
*Established new accounts and serviced existing accounts
*Handled credit card inquiries including up selling and product demonstration
*Provided support through coaching and mentoring trainees.
*Consistently awarded as best in Quality Assurance

Collections Representative for CITI Encore
*Performed collections to past due credit card accounts (30-60 days)