Current Employment Status:
Hired Part Time on Oct 12, 2019
Providing Customer Satisfaction
Admin Tasks; Appointment setting
Creative and Strategic Thinking
Ability to work under pressure
Recruitment - Qualifying candidates
Determination and Persistence
Eager and willing to add their knowledge and skills
1. Cold Calling/Inbound Calling/Appointment setting for Real Estate/ Sales/Technical
2. Recruiting Candidates for jobs available needed by clients
3. Helped resolved the campaign's critical issues such as a decrease in the number of sales or negative feedback from multiple consumers/members.
4. Virtual Assistant -- Personal secretary to a client which tasks included
5. Attendance monitoring
6. Feedback coaching to agents/associates with low performances.
7. Multi-tasking experience --
8. Provided customer service satisfaction to irate/disappointed customers/consumers.
9. Part-time jobs - Transcriptionist - Medical and Legal works
10. Updating social media sites such as
11. Part-time jobs - short based projects such as data entry or encoding
FLEXIBLE WORK AT HOME JOBS
1. Appointment setting/Outbound/call calling
2. Stable/Permanent Virtual Assistant/ Personal Assistant Jobs
3. Stable Team Leader/Agent call center jobs (phone handling - Inbound Sales/Customer Service/Technical Support)
6. Travel Jobs less
1. Dell Computers (American Account)
Technical Support Representative
(June 2010 to December 2012)
-Handled customers who had technical issues with their Dell PCs.
2. Sprint Telesales (American Account)
Inbound TeleSales Representative
(December 2012-June 2016)
Assisted customer’s billing and technical concerns.
We sell phone lines to customers who were interested to buy our products.
Sales Coach/Team Leader
5 Years (June 2013 – June 2016)
Handled a team; trained newbies; very particular to English communication training.
Admin Tasks/Emails/Data Entry/Chat Support
Teamleader (Virtual Assistant/ Appointment setter)
June 2016 – August 2019
Assigned to an Australian client who owns a plumbing business in Australia
Handled 26 VA’s assigned to different Australian clients Phone calls – Inbound and Outbound, Bookings, Dispatching, Tracking, Admin Tasks, Meetings with client and technicians Appointment setter;
Outbound calls (cold calling)
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