Need someone that can be a great source of help? Let me help you grow your business!
I am an experienced Customer Support Associate with a demonstrated history of working in the outsourcing/offshoring industry for 10 years + and a Virtual Assistant handling E-commerce, as well as Real Estate but not limited to. With that being said, I am knowledgeable about the tools we are using.
I can help your business with the following:
- Social Media Graphic Design (Creating appealing graphics using Canva)
- Amazon FBA Seller Central Support
- Amazon Vendor Central Support
- Admin Support
- Chat Support
- Phone Support
- Web Research
- Data Entry
- Cold Calling
- Appointment Setting
- Basic Video Editing
- Basic Photo Editing
I am proficient in using the following tools:
- Amazon Seller Central
- Amazon Vendor Central
- Microsoft Office
- Feedback Whiz
I describe myself towards work as:
- Resourceful and fast learner
- Reliable and responsible
- Dedicated and committed
I commit to bringing my expertise to the table as I help leverage your time.
My field of work played an integral part in administrative support that shows below: 1.) Demonstrated capacity to provide comprehensive support for customers, including managing and processes in support of effective business operations. 2.) Proven track record of accurately maintaining detailed records, generating reports, coordinating process, and multitasking within fast-paced atmospheres. 3.) Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
Being in a BPO (Business Process Outsourcing) for more than a decade is quite a lucrative experience on my end. Below are the details of my experience that I'm happy to share with: 1.) Proven experience providing customer support in busy call center environments for public utility. 2.) An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. 3.) Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. 4.) Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments. 5.) Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Word).
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.