I have over 18 years of progressive BPO experience, about 15 years of which I was managing people and operations. I am good with report analysis and presentation.
My weapons of choice are Excel, Powerpoint and its Google counterpart. I'm also skilled in business writing. I have my fair share of experience in communicating to C class leaders. I have a very broad understanding of how the business runs as I always make it my own whenever I am managing an operation.
I also do coaching and training especially for performance improvement. Speaking of performance, I am keen on KPIs as I use these in order to measure success.
Needless to say I am a data driven person. For softskills, I am a very resourceful person. I love to scour the internet for answers.
I tend to be very hardworking, at times I find myself working for long hours just to help ensure the business runs smoothly.
I handle myself professionally at all times. Passion and commitment are very important to me.
Lastly, I'm currently learning new skills in order to broaden my horizon as a freelancer. I am doing self-paced learning for topics around Social Media Marketing and SEO.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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