Leo

Service Delivery Manager

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Bachelors degree

Last Active

January 17th, 2020 (1533 days ago)

Member Since

September 30th, 2019

Profile Description

I have over 18 years of progressive BPO experience, about 15 years of which I was managing people and operations. I am good with report analysis and presentation.
My weapons of choice are Excel, Powerpoint and its Google counterpart. I'm also skilled in business writing. I have my fair share of experience in communicating to C class leaders. I have a very broad understanding of how the business runs as I always make it my own whenever I am managing an operation.
I also do coaching and training especially for performance improvement. Speaking of performance, I am keen on KPIs as I use these in order to measure success.
Needless to say I am a data driven person. For softskills, I am a very resourceful person. I love to scour the internet for answers.
I tend to be very hardworking, at times I find myself working for long hours just to help ensure the business runs smoothly.
I handle myself professionally at all times. Passion and commitment are very important to me.
Lastly, I'm currently learning new skills in order to broaden my horizon as a freelancer. I am doing self-paced learning for topics around Social Media Marketing and SEO.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Professional Services » Management Services » Business Management

Customer Support

Customer Support » Phone Support » English Speaking

Accounting » Investment Accounting » Strategic Planning

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
Not Specified
Gender
Male
Website
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Tests Taken
IQ
Score:  125
Uploaded ID
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