Current Employment Status:
Hired Part Time on Feb 19, 2020
Hired Full Time on Aug 22, 2022

Theresa

General Virtual Assistant / Rental and Property Management

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

October 19th, 2023 (184 days ago)

Member Since

September 29th, 2019

Profile Description

I am here to make my client's life easier and more productive at all times.
I am results-oriented with a diverse background in real estate/property management and customer Upgrade to see actual infodicated to providing excellent service
in clients' concerns with speed, accuracy, and professionalism.

I  have an experience as a Part-time Rental Property Assistant for a 48-unit duplex in Columbia MO for a family-owned business.  We use Buildium as a Property Management Software alongside DocuSign, Zillow, Craigslist, and FB as a source engine for clients.  My job scope includes the following: Uses Buildium as a Property Management Software alongside DocuSign, Zillow, Craigslist, and FB as source engines for clients. Set up the new owner’s profile in Buildium. Prepares lease addendum/agreement for both existing and new tenants. Coordinate scheduling of repairs with internal maintenance staff or external contractor vendors, coordinate with tenants for access by our maintenance staff and vendors

I also have experience as an Airbnb Real Estate Virtual Assistant for a client based in the US where I manage the check-ins/outs and ensure that all reminders and agreed requests by the guest are followed. Interacts with guests by email, chat, and phone calls for reservations and concerns. Answers guests’ queries/feedback before, during, or after reservation. Follow up with the guest for a good review. Communicate with property owners to address potential issues on their rental houses. Coordinates with cleaners, repairmen, pest control, and all other service providers to maintain the rental houses in excellent condition. Manages inventory, procurement, and logistics for all rental consumables. Handles day-to-day operational tasks (updating of listings, administrative tasks, updating of pricing). Source out for prospective motivated property sellers. Posting of ads and marketing campaigns. Marketing for real estate leads

As a Property Officer for more than 13 years in Singapore, I know that I can handle various types of clients’ demands and requirements. Where I handle the operations and maintenance of the common areas. My task includes daily checking of the facilities to ensure all in working, good and safe condition, and getting quotations for the repair works. Technically I am familiar with the different types of pumps for of the building, fire protection systems, water leakages from the walls, and inter-floor waterproofing issues. I also set the yearly budgeting for the maintenance of the building to be approved during the annual general meeting. I'm also responsible for reservation and monitoring of facility bookings. Responsible for information dissemination ranging from circular or normal announcements or messages to Residents. Prepares minutes of the meeting and annual reports. Prepares annual budget of the estate and proposes to clients

The following are the skills that I know it will be will make me an outstanding VA
- Extensive property management background- Airbnb management- Accounting and Bookkeeping- High customer service standard - Exceptional multi-tasker - Adaptive team player- Meticulous to detail- Professional and mature- Proven ability to create a positive working environment- Hardworking and energetic; flexible; adapt easily to changes in environment and work schedule
SOFTWARE AND TOOLS LEARNEDGoogle Drive
Airbnb
MYOB
Buildium
Appfolio
Canva
HMS Pal
Craigslist
SendOutCard Mailchimp
Trello Board
DocuSign
Zillow
DialPad
RingCentral Letterstream
Sentoutcards
Clickfunnel

Top Skills

Real Estate

Other Skills

Marketing » Email Marketing

Real Estate » Appointment Setting

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Accounting » Bookkeeping

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Microblog Content Writing

Marketing » Social Media Management » Facebook marketing

Customer Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
47
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 48
Influence: 30
Steadiness: 13
Compliance: 9
English
C1(Advanced)
Uploaded ID
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