1c2d8df9b 800d4

Versatile Administrative Virtual Assistant

99 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $632 USD )
30 hrs/wk ( $4.79 USD/hr )
EDUCATION
Bachelors degree in Information Technology
EXPERIENCE
7 Years in the BPO (Business Process Outsourcing) Industry or Call Centers. 
BASIC INFORMATION
Age:
27
Gender:
Male
Tests Taken:
IQ
Score:  9

DISC
Compliance:10
Dominance:23
Influence:39
Steadiness:28

English
 C2(Advanced/Mastery)
Last Active:
2020-09-15
Member Since:
2019-09-23
SKILL SUMMARY

I have experienced customer support for 4 years, technical support for 1 year and chat support for a year and a half. All those experiences were gained being employed in the BPO (Business Process Outsourcing) Industry or mostly known as Call Centers. I have knowledge with microsoft office, adobe applications, and have a background with programming. I also have experience with email support, email management and data entry. Being a team leader allowed me to do quality assurance. I also do research to different sources whenever it is not available within the group.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Research
  • Transcription
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have been in the BPO (Business Process Outsourcing) Industry or mostly known as Call Center companies for almost 7 years. In the first four years working as a call center agent, my task was to assist customers with their needs, provide solutions to their problems and provide customer service satisfaction. I also have experience chat support and email correspondence with the same goal. I have lead a certain team afterwards. Daily reports, responding to emails, coaching, and management were part of the tasks for a year. Still in a BPO line, I have been assigned to do back office works such as data entry, data transfer, emails, and daily reports and leading a team. I graduated with a bachelor's degree in Information Technology but have not pursued the career. However, I am able to grasp new concepts quickly and efficiently.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I can't say I have excellent communication skills, however I believe that my experience helped me developed it when it comes to conversing. Over the last two 3 years, I am more in back office works so I use email as a form of communication. Though, I can converse with clients properly.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have 3 years experience in email creation, data entry and sometimes write speeches or program flows for events (e.g. weddings, birthdays, etc.).

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

I have 4 years experience with customer support and 1 year experience with technical support in a BPO (business process outsourcing) industry. Currently, one of my tasks involves email which fits email support.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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