As a customer service supervisor for an Australian advertising/technology company catering to real estate clients across Australia and New Zealand, I ensure clients are provided with the highest quality of service possible while ensuring everyone in the team is equipped with the right, knowledge, experience and attitude. I monitor everyone's performance through different tools and provide them coaching if necessary. I acknowledge that employees are our biggest asset hence, I do my best to keep them happy, motivated and encouraged to do the job.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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