Email Marketing (Klaviyo), CRM (salesforce), Microsoft Office, Canva, Basic Photo Editing, Simple copywriting, product description, taking inbound and outbound sales calls, Google Docs, Dropbox, Shopify, Slack, ActiveCollab.
I used to be a Quality Assurance Supervisor for a Data Collection Firm where I listen to calls and coach agents to improve their communication skills. I've also tried conducting interviews where we ask applicants certain questions to see if they are a fit for the position they are applying for. I'm a fast learner and works well with less supervision.
I used to work as a sales representative who takes inbound and outbound calls, selling services over the phone. I also use to work as a customer service representative taking inbound calls and address customers' concerns. Good command in English is one of the most important qualities the above-mentioned positions held requires.
I have 6 years of experience in sales during which time I had to take inbound and outbound calls to sell services to customers. I'm also a Klaviyo Specialist having worked for an Email Marketing Agency that helps eCommerce businesses grow.
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