Customer Service Representative,Appointment Setter, Logistic

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Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 21st, 2023 (15 days ago)

Member Since

September 10th, 2019

Profile Description

I worked in BPO industry for about 1 year where in we handle PLDT and Smart account through chat support. I worked in a fast paced environment and multi-task job in which we have strategies and metrics that needs to Upgrade to see actual infomon role for this job is assisting customer concern by providing the satisfaction that they are looking Upgrade to see actual info my previous job, we have a tool tat we called a sales force wherein we accept customer concern through social media accounts and we need to ensure that this case would be answers in quick response. This concern must answer within 3-4 minutes and we need to meet our quotas for 8 hours and we need to finish at least 150
Upgrade to see actual info this job, we are responsible for providing accurate and efficient timely response pertaining to the status of their accounts,internet connection concern and billing concern as well us offering different products and services of the company. We're not ensure that customer concern was solved but we have to make sure that they are satisfied also with our services. I believe that those experiences will bring some potential to be part of your company.

Top Skills

Office and Administration » Email Management

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Other Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Data Entry

Office and Administration » Transcription

Office and Administration » Travel Planning

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Translation

Real Estate » Appointment Setting

Basic Information

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Valenzuela City, Metro Manila
Tests Taken
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