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Quality Analyst

99 ID PROOF
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EXPECTED SALARY
Php 40,000.00/month
( $731 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.23 USD/hr )
EXPERIENCE OVERVIEW
5 years in the BPO Industry
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  118

DISC
Dominance:51%
Influence:18%
Steadiness:20%
Compliance:12%

English
 B2(Upper Intermediate)
Last Active:
October 1st, 2022 (63 days ago)
Member Since:
August 29th, 2019
SKILL SUMMARY

Excellent English communication skills both in written and verbal
Computer Literate
Time management skill
Customer Service

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Event Planner
  • Quality Assurance
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I am currently a Quality Analyst with 2 years experience. Before I was an event coordinator/Admin Assistant for a catering business for more than a year

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been with the BPO industry for 5 years now and I'm currently a Quality Analyst for almost 2 years.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 5 years experience of customer support for voice and non voice account. I handled telco accounts - customer service and tech support, fraud specialist, food delivery service

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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