George

Office & Admin (Virtual Assistant) / Customer Service & Admin Support

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Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

Bachelors degree

Last Active

October 1st, 2019 (1640 days ago)

Member Since

August 24th, 2019

Profile Description

I've worked in a BPO industry for more than 8 years. I started as a customer service representative.
In two years time I got promoted to tier 1 supervisory Upgrade to see actual info less than a year, I moved up to tier 3 skipping tier 2 level.
I was handling the Number Portability Department. During my time there, I am proud to say that I was able to address some
of the problems in the department that resulted to a huge increase in our performance. I had to learn new things in order to
excel. I created tools and programs that helped the entire team improve their productivity and reach their goal. Working for
more than 8 years in the BPO industry helped me improve and even learn new skills.
Bellow are the list of skills/experiences/training I have aquired.
- Provide effective and consistent customer support
- Effective leadership
- Six Sigma (Green Belt)
- Supervisors Academy Program
- MMDP (Middle Management Development Program)
- Call Center 101
- Data analysis
- Learned programming languages
• HTML/CSS
• Javascript/Jquery

Visual Basic for Application

PHP/SQL

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

Web Programming » Javascript

Web Programming » CSS

Web Programming » HTML

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Translation

Web Programming » PHP

Software » Databases » MySQL

Office and Administration » Email Management

Web Programming » PSD to HTML

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 27%
Influence: 15%
Steadiness: 40%
Compliance: 18%
English
C2(Advanced/Mastery)
Uploaded ID
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