Maika

Customer Service Hero | Shopify VA| Copywriter

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors Degree

Last Active

March 24th, 2024 (5 days ago)

Member Since

August 17th, 2019

Profile Description

***Exceptional Customer Service, Copywriter, One Product Shopify Store Builder, Product Uploader***

Hope you're having a good day! Thank you for taking the time to look over my profile

I know you've come here for assistance with something.
You're probably getting ready to launch your first Shopify store, right? or perhaps you just need someone to assist you with introducing new products or writing interesting product descriptions? - You're on the right page, please carry on.
My goal is to create a visually appealing Shopify store for you that will help you convert each visit into a sale.
I can write catchy product descriptions, add products, and perform basic photo editing, in addition to building a store, I can also provide customer service. I've previously worked for various e-commerce companies, answering emails, chats, and phone calls from clients all around the world. When you hire me, I guarantee that your clients will have an exceptional customer service experience!

What I can provide

**Writing Catchy Product Descriptions**
**One Product Shopify Store Building**
**Shopify Product Upload**
**Customer Service**
**Email Support Expert**
**Live Chat Support Expert**
**Excellent Communication Skills**
**Excellent Typing Skills**
**Answering Product Questions**
**Email Handling**
**Order Processing**
**Checking Order Status**
**Customer Satisfaction**
**Answering Tickets**
**Order Fulfillment**
**Order Modification**
**Order Tracking**
**Processing Replacements**
**Basic Technical Support
**Admin Support**
**Virtual Assistant**
**Data Entry**
**Skip Tracing**
**Processing Refunds & Account Updates**
**Customer Feedback Documentation**
**Web Research**
**Data Extraction (Contact information - Spokeo, BeenVerified, Fastpeoplesearch)**

Tools that I'm familiar with
**Zendesk**
**Freshdesk**
**Freshchat**
**Woocommerce**
**Gorgias**
**Shopify**
**Ship station**
**Slack**
**Google suites**
**Microsoft Apps**

In order to accomplish your intended outcome, I'll make sure to establish proper and open communication! I'm very receptive to feedback and pick up new tasks quickly. I'm happy to provide you a few samples so you can assess my work.
If you think I'd be a good fit for the job, please don't hesitate to contact me.
At your service!
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Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Pasig
Tests Taken
IQ
Score:  125
DISC
Dominance: 35%
Influence: 28%
Steadiness: 28%
Compliance: 9%
English
C2(Advanced/Mastery)
Uploaded ID
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