HealthyBOS
• It's a Back office job where I do process their Claims, Authorization, Orders and also verify their Insurance if it's active.
MACY'S:
• Can do anything-manage accounts, process orders, contact suppliers, bulk CSV order processing, etc.
• Can maintain Macy's Account Easily
WELLCARE:
• Manage their account, health insurance benefits, contact other health office affiliates depends on their needs, and schedule them if needed.
Telstra:
• Manage their account, assisting them in technical issues regarding their mobile phone and coverage.
Sirius XM
• Doing outbound calls to collecting payments for their subscription, saving customers from cutting their subscription by giving better deals/Plans.
MY CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound Collection
• Customer Service
• Chat support
• Tech Support
CUSTOMER SERVICE EXPERIENCES:
• Answering customers in Macy's
• Answering queries on Telstra
• Doing outbound call and collect from Sirius XMCOMPANIES I
WORKED WITH:
• HealthyBOS (WFH set up)
• The Results ( Lipa City Batangas )
• Alorica( Lipa City Batangas )
• Teletech( Lipa City Batangas )
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