Virtual Assistant, Process Documentation, Business Manager

Overview

Looking for full-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree in Electronics and Communications Engineering

Last Active

April 19th, 2024 (6 days ago)

Member Since

August 16th, 2019

Profile Description

Tackling Your Tricky Administrative Challenges with a Professional Touch  

Hey there! I'm an Electronics Engineering (BSECE) grad ready to bring some administrative expertise to the table. 

Here's what I'm all about:
Offering GENERAL VIRTUAL ASSISTANCE, Handling PROJECT MANAGEMENT, Creating PROCESS DOCUMENTATION, Assisting ISO 9001 QUALITY MANAGEMENT SYSTEM COMPLIANCE

With experience in various industries like manufacturing, aerospace, healthcare, e-commerce, and more, I've honed the skills to make your admin needs a breeze.
I've worked in both ISO-certified and non-certified companies, specializing in things like systems/process documentation, process mapping, audits, implementation, document control, and all-around administrative know-how.

Check out my track record - turning organizational know-how into crystal-clear technical documentation, and smoothing out processes like a pro.

WHAT'S IN IT FOR YOU? CEOs and BUSINESS OWNERS get to relax, focus on what matters most, and trust that their operational or business structure is running like a well-oiled machine.

CAREER FOCUS - GENERAL VIRTUAL ASSISTANCE 
— Task Management, 
— Files & Documents Management
— Data Entry
 — Email Management
— Lead Generation
— Website Management
— Social Media Management 
— SEO Support

SPECIALIZATIONS
— System/process documentation & technical writing (i.e., SOP, Flowcharts, Operations Manual, Quality manual, etc.) 
— Project Management
— Process Internal Audit 
— Quality Management System
— Risk Management
— Root Cause Analysis and Corrective Action
— Data Privacy

SOFTWARE & TOOLS
— SystemHub (SOP Writing)
— LUpgrade to see actual info, Gliffy, Visio (Flowcharting)
— ClickUp, Notion, Trello, Asana, Hubstaff
— Slack, WhatsApp, Zoom 
— Google Suites, Microsoft Office
— Canva
— WordPress

CAREER SUMMARY
VIRTUAL ASSISTANT, SYSTEMS & PROCESS DOCUMENTER, PROJECT MANAGER, 2019
— Create and update documents (e.g., process, policies, manuals, handbook, job description, flowcharts, diagrams, etc.)
— Manage the company's SOP software or Document Management System.
—As sist in other administrative duties (i.e., recruiting, research, data entry, reports, etc.)
— Ensure data privacy/protection and confidentiality of the company and its clients.

QUALITY ASSURANCE OFFICER, 2019
— Ensured compliance with the Quality Management System and Data Privacy Act of 2012 by conducting system audits. 
— Maintained organization of records; make sure they are updated, archived, and controlled.     ? Supervised the Document Control Center in the company. 
— Prepared QA reports for the use of management, gave feedback to workers, and advised workers to adopt improved company practices. 
— Responsible for the development and implementation of inspection activities, and the detection and resolution of problems.
 
OIC - OPERATIONS / SYSTEMS ENGINEERING SUPPORT, 2014
— Assisted in problem-solving and brainstorming solutions to existing operations concerns. 
— Created manuals and operational guidelines and monitoring.
— Generated management reports as needed.

QUALITY ASSURANCE ENGINEER, 2010 
—Ensured proper execution of Work Instruction and monitored compliance and commonality for standardization. 
— Identified specific processes that need major improvement to comply with standards.  

CERTIFICATIONS & TRAINING 
— Process Flowcharts and Process Mapping Course | 2021
— Risk Identification, Assessment & Control in ISO 9001:2015 QMS |June 2019
— Root Cause Analysis and Corrective Action for ISO 9001:2015 |June 2019
— Skills Enhancement in Customer Service and Records Management for Administrative Staff |January       2018
— Certified Internal QMS Auditor ISO 9001:2015 | June 2019
— Licensed Electronics Technician | October 2016
— Certified Internal QMS Auditor ISO 9001:2008 | Training and Certification, May 2012
— Certified Six Sigma Yellow Belt | May 2011
— Career Service Professional Eligibility | Certification, October 2013