Customer Service / Virtual Assistant/ Product Research

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 15th, 2024 (5 days ago)

Member Since

August 13th, 2019

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, been in the business for 6 years now.To give you a short background of my job experiences. I've been in the business for 6 years now both freelancing and corporate. I was able to handle different accounts and the most recent was with E-commerce.
With E-commerce, I worked as a Customer Service Specialist. My task is to provide excellent Customer Service by answering customer inquiries, tracking orders, managing customers' orders, issuing refunds, and processing replacement. I am also trained on how to build Human Connection with the customers.
In addition to this, I am also part of the Merchant and Purchasing Team at my previous employer. My task is as follows:
*Build SKU for a particular product.
*Product Research
*Uploading images, and descriptions to the website.
*Processing Orders
*Product Sourcing
As part of this role, these are the tools that I've been using for years now.
-Shopify
-Zendesk
-FreshDesk
-Slack
-Shipmonk
-Magento
-Udrop Shipping
I am confident that with my skills and knowledge, I can do this project and
be an asset to your company, If you have any additional questions please let me know.