I am an experienced hiring manager who has been in the customer service industry for almost 12 years. I have excellent verbal and written English communication skills honed since my my experience in the publication. I am highly-driven and motivated.
I have over 5 years of experience working in an office wherein I was tasked to handle complaint cases, create reports and business reviews, track progress of agents, sales, check MIS, handle recruitment and conduct interviews. I had more than 2 years of experience as a Quality Assurance officer. My administrative, clerical, organizational, and writing skills make me a perfect fit for virtual/administrative assistance positions. I have attended and facilitated various business meetings and reviews wherein I was required to prepare for the presentation materials beforehand, and eventually presented those to our clients in Australia. I work under pressure as I previously handled a role wherein I had to personally deal with customer complaints through the phone, chat, email, and social media. I was able to exercise all the time the ability to manage irate customers, to understand their issues, and to arrive at the most appropriate resolution. I have submitted various process improvement proposals which were eventually approved and implemented.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.