Current Employment Status:
Hired Full Time on Jul 24, 2023

Kim

ROCKSTAR COLD CALLER | FOLLOW UP SPECIALIST | ALL AROUND VA

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 25th, 2024 (22 days ago)

Member Since

August 4th, 2019

Profile Description

QUALIFICATIONS:
HAS EXPERIENCE IN BPO COMPANIES WITHIN ILOILO
SALES (more on sales and client solutions specialist) , 
BILLING, AND TECHNICAL SUPPORTPOSSES GOOD INTERPERSONAL AND COMMUNICATION SKILLS WITH CLIENTS, CUSTOMERS AND AGENTSMANAGE 
MULTI-TASKING EFFECTIVELYFAST LEANER AND ALERT
LANGUAGES: ENGLISH, BRITISH ENGLISH, AMERICAN SLANG, HILIGAYNON, TAGALOG
QUALIFIED SALES EXPERT WITH EXTENSIVE HARD SELLING TRAINING AND KNOWLEDGE FOR BEST PROMOTING AND SELLING PRODUCTS INCLUDING MARKETING STRATEGIES AND PRODUCT DEMONSTRATION
EXCELLENT CUSTOMER SERVICE SKILLS WHO UNDERSTANDS HOW TO ASSES CLIENT NEEDS, EVALUATE SATISFACTION AND MEET QUALITY STANDARDS
EXPERIENCE IN LEAD GENERATIONS, APPOINTMENT SETTING AND VIRTUAL ASSITANT ROLES IN REAL ESTATE CAMPAIGNSWORK

 EXPERIENCE:TRANSCOM ILOILO - COMCAST BILLING, SALES AND ASSISTANT TEAM LEAD (9 MONTHS)
TRANSCOM ILOILO – T-MOBILE UK- CUSTOMER SERVICE (5 MONTHS)
TELETECH ILOILO- TECHNICAL SUPPORT (5 MONTHS)
ONLINE ENGLISH TUTOR (4 MONTHS)
VOICELESS TECHNOLOGIES – APPOINTMENT SETTER /SALES REPRESENTATIVE AND ASSISTANT TEAM LEAD  (23 MONTHS)
UNISHIPPERS – APPOINTMENT SETTER (3 MONTHS)
RMS COLLECT Upgrade to see actual infoC - TECHNICAL SUPPORT FOR BELL CANADA ( 30 MONTHS) 
HOMEBASED REAL EASTATE COMPANIES - LEAD GEN/ APPOINTMENT SETTER/ VIRTUAL ASSISTANT (2 YEARS)SALES EXPERIENCE:

Assisted clients in choosing the best products and services to meet their facilities’ needs.
Provided ongoing technical support for equipment as needed and within warranty parameters.
Attended trade and sales meetings to track business trends, market conditions, industry developments, and environmental regulations.
Verified information of potential clients, including licenses, addresses, and credit scores.
Speak on the phone or in person with clients, answer questions, and address concerns regarding product availability, prices, and credit terms.
Inform customers about warranties, maintenance requirements, delivery schedules, and other information regarding their purchased products.
Reaching quota before MTD and providing data analysis on products for future sales.
Cold calling outbound to residential prospects to introduce products and set appointments. 

TECHNICAL SUPPORT EXPERIENCE:
INTERNET TROUBLESHOOTING
PROEFFICIENT IN VARIETY OF COMPUTER SOFTWARE
HOMEPHONE TROUBLESHOOT ON BOTH COPPER AND FIBER TO THE HOME CONNECTIONS
CABLE TECHNICIAN ON BOTH INTERNET AND SATELLITE
EXPERT IN BOTH COMPANY AND THIRD-PARTY DEVICES AND STILL WILLING TO GAIN MORE KNOWLEDGE IN THE LATEST TECHNOLOGY THE WORLD HAS TO OFFEREMAIL TROUBLESHOOTING WITH THIRD PARTY APPLICATIONS AND DIRECT SERVER.
SLOW CONNECTION TROUBLESHOOTINGCREATING DISPATCH TICKETS

Top Skills

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Sales Support

Marketing » Copywriting

Human Resources

Real Estate » Lead Generation

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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