QUALIFICATIONS:
HAS EXPERIENCE IN BPO COMPANIES WITHIN ILOILO
SALES (more on sales and client solutions specialist) ,
BILLING, AND TECHNICAL SUPPORTPOSSES GOOD INTERPERSONAL AND COMMUNICATION SKILLS WITH CLIENTS, CUSTOMERS AND AGENTSMANAGE
MULTI-TASKING EFFECTIVELYFAST LEANER AND ALERT
LANGUAGES: ENGLISH, BRITISH ENGLISH, AMERICAN SLANG, HILIGAYNON, TAGALOG
QUALIFIED SALES EXPERT WITH EXTENSIVE HARD SELLING TRAINING AND KNOWLEDGE FOR BEST PROMOTING AND SELLING PRODUCTS INCLUDING MARKETING STRATEGIES AND PRODUCT DEMONSTRATION
EXCELLENT CUSTOMER SERVICE SKILLS WHO UNDERSTANDS HOW TO ASSES CLIENT NEEDS, EVALUATE SATISFACTION AND MEET QUALITY STANDARDS
EXPERIENCE IN LEAD GENERATIONS, APPOINTMENT SETTING AND VIRTUAL ASSITANT ROLES IN REAL ESTATE CAMPAIGNSWORK
EXPERIENCE:TRANSCOM ILOILO - COMCAST BILLING, SALES AND ASSISTANT TEAM LEAD (9 MONTHS)
TRANSCOM ILOILO – T-MOBILE UK- CUSTOMER SERVICE (5 MONTHS)
TELETECH ILOILO- TECHNICAL SUPPORT (5 MONTHS)
ONLINE ENGLISH TUTOR (4 MONTHS)
VOICELESS TECHNOLOGIES – APPOINTMENT SETTER /SALES REPRESENTATIVE AND ASSISTANT TEAM LEAD (23 MONTHS)
UNISHIPPERS – APPOINTMENT SETTER (3 MONTHS)
RMS COLLECT
HOMEBASED REAL EASTATE COMPANIES - LEAD GEN/ APPOINTMENT SETTER/ VIRTUAL ASSISTANT (2 YEARS)SALES EXPERIENCE:
Assisted clients in choosing the best products and services to meet their facilities’ needs.
Provided ongoing technical support for equipment as needed and within warranty parameters.
Attended trade and sales meetings to track business trends, market conditions, industry developments, and environmental regulations.
Verified information of potential clients, including licenses, addresses, and credit scores.
Speak on the phone or in person with clients, answer questions, and address concerns regarding product availability, prices, and credit terms.
Inform customers about warranties, maintenance requirements, delivery schedules, and other information regarding their purchased products.
Reaching quota before MTD and providing data analysis on products for future sales.
Cold calling outbound to residential prospects to introduce products and set appointments.
TECHNICAL SUPPORT EXPERIENCE:
INTERNET TROUBLESHOOTING
PROEFFICIENT IN VARIETY OF COMPUTER SOFTWARE
HOMEPHONE TROUBLESHOOT ON BOTH COPPER AND FIBER TO THE HOME CONNECTIONS
CABLE TECHNICIAN ON BOTH INTERNET AND SATELLITE
EXPERT IN BOTH COMPANY AND THIRD-PARTY DEVICES AND STILL WILLING TO GAIN MORE KNOWLEDGE IN THE LATEST TECHNOLOGY THE WORLD HAS TO OFFE
SLOW CONNECTION TROUBLESHOOTINGCREATING DISPATCH TICKETS
Native language is English
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
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It's intended to help employers know who they're talking to is real, and not a fake identity.
I don’t really care which holidays they’re taking off or how they spend their days-off; as long as I am kept in the loop and made aware beforehand, that’s good enough for me.
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