I have exceptional experience, training and expertise in various fields in Customer Service, Technical Support, Handling escalation calls, and in Sales and Marketing. An experience of about a decade in call handling. I was able to provide "gold standard" service that ensures exemplary real time solutions to problems and provide customers/client's satisfaction. Having worked in the top BPO Companies (Business Outsourcing Offices) for many years, I have acquired the right attitude and passion for excellence. Having been trained, molded and equipped enables me to perform my job well and put smiles to every customers. My experience in both inbound and outbound calls, so as Cold calling in order to generate leads, prospects, and turn them into sales. Having worked in companies that supports U.S and Canada, has helped me to have better understanding and psche to be able to effectively deal with these people from the other side of the
I have more than 5 year experience as a Sales Manager in the Real Estate industry and I am a license Real Estate practitioner. I have received recognition and acknowledgements for demonstrating great performance in sales and part of the training team. I train Real Estate aspirants and help them unleash their potential and motivate people on what they can really. I am highly organize and always do my best to be on top in my field. I am keen into details and able to work with less supervision. Finding the best solution to every problem is a top priority which made me to be a problem solver, yet, I am a believer that learning is a lifetime process. There's still too much learn and all I need to be willing to embrace new learning to perform a new task.
It will be an honor to be able to work in a company where I can exhibit my abilities and be able to grow long term. It will be a great privilege for me to be able to contribute, achieve and accomplish your company's ultimate goal that will lead to success and be on top. I am absolutely willing to undergo training and humbly willing to be equipped, enhanced and empowered to be more efficient to achieve a common goal.
I have more than 3 years experience as an office and admin assistant. Working directly with the owner has been a challenging yet rewarding job. It's tough yet, it's absolutely challenging and once you get every job done it gives you the feeling success as the days progresses. Been able to effectively and strictly able to meet deadlines and organize things out making sure see everything will be accomplished based on priorities. Being able to sort things out from what is urgent, important and necessary. Having been able to discern and be smart enough to make the right decision that will benefit the company without sacrificing quality and satisfaction to both client and the company.
I have more than a decade experience in assisting customers in the U.S and Canada. I also have significant years teaching English to foreigners like Koreans and Chinese students. Having worked with these multi-cultures helped me to understand, able to easily deal and communicate with them in a more effective ways among others.
I have a total of 9 years experience in Sales and Marketing. A significant years of this were into direct sales and most of the years are into Real Estates. I am a license Real Estate practitioner and have received recognition, certificates and plaques for performing well in these field. I have been able to help others who has the interest to venture in the Real Estate industry and train them how to become a good and equipped Real Estate property specialist. Part of our marketing strategy to acquire sales and generate lead are: Online Marketing, Mall Exhibits, Road Show, Flyering and Cold calling as the top of the list sales activity.
I have more than a decade experience in providing an exceptionally high quality Customer Service, Technical and Admin Assistant combined. I have been fully trained, equipped, and performed well in this field. Been able to handle Risk Assessment, Escalations and Retention calls. Ensuring customers that we are there to help and always put a smile on their face every time they call us without saying no but giving them the best option possible in order to resolve their issues and giving them the assurance that we are there to help, educate them and keep them informed all the time without being caught by surprise; to ensure a long term, strong, continuous business relationship.
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