Ina

Client Relationship |Account Manager| Executive Assistant

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Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

April 20th, 2024 (today)

Member Since

July 24th, 2019

Profile Description

Customer Relationship Manager plus general admin support and recruitment with 10+ years of experience in Customer Service, Technical Support and client interaction. Mainly handle Client Relations focusing on relationships that promote satisfaction, retention and loyalty. Experienced Executive Assistant with general admin support background. Go-Getter.Dreamer, Beach Bum, Footballer, Movie Buff and Art Enthusiast.Has an eclectic love of music.People Person.Bookworm with a decent collection of books.Has a passion for writing.Loves bacon and Upgrade to see actual infoERESTS AND HOBBIES :travelling, sports - most especially soccer, surfing, computers, reading, movies, the arts, arts and crafts, painting, an eclectic love of music, gathering knowledge, nature and the great Upgrade to see actual infoANIZATIONS:*Paver - Sales Department (Upgrade to see actual info)Remote Account Manager*Traffic Ads / WM (Upgrade to see actual info)Client Manager/Client Success Manager, Recruitment and Hiring Specialist*AUR & ALL (Upgrade to see actual info)Client Success Manager/Executive Assistant/Financial Planning Assistant/Virtual Assistant*LEXMARK Research and Development Corporation (Upgrade to see actual info)Printer Hardware-Software Technical Specialist/Functional Trainer/Back Up Trainer *Etelecare Global Solutions / Stream Global Services (Upgrade to see actual info) Vonage VOIP Technical Support and Customer CarePaver - Sales DepartmentIndustry: ConstructionUSA,Upgrade to see actual info— Remote Account ManagerTasks / Job Summary:Sales Project - Assist paver installers, contractors and homeownersCreate and update sales ordersResolve order and warranty issues in the sales department Implement policies and proceduresTeam huddle to discuss issues and concernsRespond to customer's needs via call, text, and emailAnswer questions on product availabilityResolve shipping issues, order issues, warranty issuesFollow up with the customerExplain policies and procedures to the customerClient Manager/Client Success Manager, Recruitment and Hiring SpecialistTraffic Ads / WMUpgrade to see actual infoIndustry: Construction/Real Estate Marketing and AdvertisingTasks / Job Summary:Onboarding Process for clients, Database Management, Lead Generation, Process Payments Client Communications, Email Marketing, Proofread Documents, Draft emails and messagesRecruitment and Hiring Specialist, Screen resumes and applicants, Create WorkflowsClient Success Manager/Executive Assistant/Financial Planning AssistantAUR & ALL FinancialUpgrade to see actual infoIndustry: Financial Planning / InsuranceTasks / Job Summary:Client Relations, Database Maintenance, Check and Revise Statement of AdviceProofread Documents, Draft emails and messages, Handle Client CommunicationsOrganize Files, Prepare and submit forms, Email Management, Calendar ManagementPrinter Hardware-Software Technical Specialist, Functional TrainerLEXMARK Research and Development CorporationUpgrade to see actual infoIndustry: Printing, Hardware, Software and SolutionsTasks / Job Summary:Hardware-Software Tech Support, Customer Support, Assist with Managed Print ServicesInstallation and Setup, Part and Supply Recommendations, Driver and Software updatesTrain new hires, Assist with Pre-Operations, Real-Time Coaching, Facilitate TeaUpgrade to see actual infoetings VOIP Technical Support and Customer ServiceEtelecare Global Solutions / Stream Global ServicesUpgrade to see actual infoIndustry: Vonage VOIP Digital Phone ServiceTasks / Job Summary:Installation, Setup and Troubleshooting of Vonage Phone AdaptersVOIP Troubleshooting, Hardware-Software Technical Support, Customer Service, Billing and Payments, Refunds, Credits

Top Skills

Customer Support

Experience: 10+ years

Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.

Customer Support » Phone Support

Experience: 10+ years

Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Handle Client Relations focusing on relationships that promote satisfaction, retention and loyalty which include but are not limited to the following: Customer Relationship Manager focusing on client delight and client satisfaction, Onboarding process in-charge for clients, Work to establish rapport with customers and clients.

Other Skills

Marketing » Content Creation » Proofreading

Experience: 10+ years

Proofread Documents, Draft emails and messages, Handle Client Communications

Customer Support » Email Support

Experience: 10+ years

Proofread Documents, Draft emails and messages, Handle Client Communications

Customer Support » Technical Support

Experience: 10+ years

Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Manage and update client portfolios, Build and maintain client database. Curate postings of products and services to be posted on social media platforms

Marketing » Digital Marketing

Experience: 2 - 5 years

Manage and update client portfolios, Build and maintain client database. Curate postings of products and services to be posted on social media platforms.

Basic Information

Age
40
Gender
Female
Website
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Address
CEBU CITY, CEBU
Tests Taken
IQ
Score:  124
DISC
Dominance: 44%
Influence: 23%
Steadiness: 22%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
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