Virtual assistant / Executive assistant / Data entry

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

April 4th, 2020 (1482 days ago)

Member Since

July 23rd, 2019

Profile Description

As a highly competent Customer Service Representative, I would bring a dedicated, reliable, and driven attitude to this role.
In my previous employment, I maintain an exceedingly functional work environment while delivering exceptional customer service. I have a knack for problem solving and work well independently and with little oversight. With efficient Customer Service courteously gathering customer information and passing it along to service professionals in a timely manner and i am adept at prioritizing multiple ongoing projects. Solid background in routing, scheduling and dispatching. Utilize exceptional computer skill to enter pertinent customer information and direct service as needed.
Additionally, I am adept at:
- Consulting with customers to evaluate their needs, determine best services, and suggest additional services that may be of interest.
- Exceeding quotas for calls taken, upgrades processed, and applications completed.
- Maintaining up to date knowledge of services, procedures, and regulations to ensure accurate and effective service.
- Cross-training in order to assist other departments or in other roles as needed.
I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems and adapt quickly to new programs. As a part of the team, I hope to bring first-rate customer service to your clients and support your business goal.