In my five years as a Customer Service Representative and Technical Support Expert, I can say I have been a dedicated and a skilled one. I have been given awards like Top Agent of the month and got promoted to Subject Matter Expert in all of the companies that I worked for.
Managed my own computer cafe for three years and managed the stocks for a hardware store. Also, work for a gaming company as an administrator and provide events and manage their forums.
I am the perfect contractor for your project.
My main goal is to provide 100% quality work to my Clients. I am a fast learner and a hard-working fellow.
My Skills Include:
• Microsoft Office/Google Docs/Google Spreadsheet
• Customer Service (Chat/Email/Phone)
• Data Encoding
• Deep Internet Research/Google Search
• Social Media Management
• Audio Transcription
• Technical Support (Hardware/Software/Mobile Phones)
• Administrative Tasks
• Appointment Scheduling
• Providing accurate information about the company's products and services
• Company's Databases Encoding
• Creating a positive customer experience
Regular communication is important to me as it ensures that the project is completed in the specific guidelines required.
Learning new things makes me excited!
I'm willing to learn and be trained.
Jiean Joseph Buena Baduria
2 years experience as a Technical Support Representative for a Telco account. Also, 3 years of experience as an Email Support Representative.
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