Below is my experience, I've worked overseas for 10 years as an IT Consultant. Below are my experience and my roles.
Virtual Assistant Upflock Virtual Assistant (March 2019- Present)
-Social Media Marketing
GENERAL MANAGER Nikhattu Bistro (February 2015 - March 2019)
-Overseeing daily business operations.
-Creating and managing budgets
-Analyzing accounting and financial data.
-Generating reports and giving presentations.
-Evaluating performance and productivity.
WEBMETHODS ADMINISTRATOR Amway Cyberjaya, Selangor, Malaysia (Sep 2012 - Jan 2015)
-Provide on-call and after hours support for production environments on a rotation basis.
-Develop and maintain tools and processes to enable and operate effective and pro-active monitoring of active webMethods integrations.
-Along with daily support, also act as a liaison between the development team and the vendor (SoftwareAG) with regard to opening incident cases as required, and related communications and acquiring fixes and periodic updates.
APPLICATION SUPPORT SWIFT British American Tobacco Group Service Delivery KL (March 2011 - September 2012)
-Effectively acquire new skills set and apply new technology where appropriate to increase BAT business
competitive advantage
-To conduct Support Briefing for the new end markets.
-To identify area of improvement for service provided to the end market.
SAP PLM CONSULTANT NEXUS British American Tobacco Group Service Delivery KL (August 2009 - February 2011)
-Provide application support to the business and maintain the service availability of the solution according to SLA.
-Functional & technical bug fixes delivered.P
-Provide training to the business on functionality of the system on demand.
-Escalate issue to the expert group for resolution
TECHNICAL SUPPORTT Infinite Computing Systems Pte, Ltd. Thailand (July 2006 -June 2009)
-Being the first point of contact for all office and operationusers, a flexible and easy-going manner and an ability to multi-task as well as work effectively with minimal supervision.
-Monitors and maintains office and call center's communications, data networks, security and
infrastructure.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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