Client Account Specialist

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

June 11th, 2023 (319 days ago)

Member Since

July 8th, 2019

Profile Description

Hello! I hope all is well.

I have 9 years of proven experience providing customer service for several different companies. I handled customer service, technical support, Data Annotator, and Client Account Manager. Worked for US and Australian-based companies such as HP MacOS, Upgrade to see actual info, Comcast, John Hancock Retirement Plans, Obama Care, Telstra, Datafox (Oracle), and Lexis Nexis to name a few.
From analyzing data, managing to provide exemplary customer service email or chat, performance analysis, and reporting, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for business.

Highlights of my experience include:

Performing extensive support functions—managing a team, communicating with clients, answering customer queries through email and chat, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy.

Communicating consistently via , email, and Skype, and Slack ensuring reliable ongoing contact throughout the day.
Demonstrating proficiency in a wide array of software programs, including social media channels.

With my proven commitment to delivering the highest level of customer service skills, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further.

As a reliable, self-motivated, and efficient assistant with experience providing remote administrative, customer service and personal support, I am confident that I would be a valuable asset to you.