Sample Voice Recording:
Experienced Customer Service Specialist with a history of demonstrated leadership skills and abilities. Skilled in Coaching/ Mentoring, Training Facilitation, Oral and Written English Communication, Clerical Skills, and Skilled Multi-tasker. Strong administrative professional who is highly reliable and resourceful. A self-starter, who is driven and open to learning new skills. Believes that learning is a cons
Thank you for your time and interest in reading my profile. Have a blessed day ahead!
I joined Journalism Seminars when I was in elementary and high school, where I learned some basic techniques about writing articles. I started in Grade 5, got assigned to write for the Editorial Page and ended up joining competitions where I won twice. I received the award as the Writer of the Year upon graduation in Grade 6. I also wrote for the school paper in high school for the Opinion Page.
I have 4+ years experience teaching English to Koreans. The sets of curriculum were mostly accessed online and some were books that promoted free speech to help learners with their every day conversation. My call center years from 2009 to 2017 were purely customer service (inbound calls) that further exposed me in speaking the language.
I wished to write and to maintain a personal blog but failed to consistently create entries because of other priorities.
I have more than 8 years experience with Customer Service and had the opportunity to start from being a Customer Service Agent to: * becoming the SME who provided floor support; * being promoted to Tier 2 who took call escalations; * assisting the training team who facilitated knowledge-based refreshers/ updates; * doing side-by-side who mentored and coached agents for call handling improvement; * reviewing live and recorded calls for Quality Assurance and Customer Satisfaction; * becoming a Team Lead who managed a team of my own.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.