Mika

Virtual Assistant and Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $28.41/hour ($4,999.98/month)

Bachelors degree

Last Active

March 27th, 2024 (yesterday)

Member Since

July 1st, 2019

Profile Description

Throughout my career as a virtual assistant, I have consistently demonstrated the ability to handle a wide range of tasks, prioritize efficiently, and maintain a high level of accuracy and attention to detail. My dedication to ensuring seamless operations, paired with my adaptability and resourcefulness, has allowed me to excel in various roles and support executives and entrepreneurs in reaching their goals.

Here are some of my key qualifications:

- Administrative Proficiency: I am highly skilled in office software and online tools, including Microsoft Office Suite, Google Workspace, project management software, and CRM systems. I can manage calendars, handle email correspondence, schedule appointments, and prepare reports with ease.
- Effective Communication: My strong written and verbal communication skills enable me to interact professionally with clients, teaUpgrade to see actual infombers, and partners. I have experience drafting business emails, handling customer inquiries, and representing my clients in a polished manner.
- Organization and Time Management: I am adept at maintaining a well-structured workflow, ensuring that tasks are completed promptly and efficiently. I am committed to keeping projects on track, reducing downtime, and providing consistent support.
- Research and Problem-Solving: I can conduct research, compile information, and present findings in a clear and concise manner. When faced with challenges, I am resourceful and find creative solutions to overcome obstacles.
- Confidentiality: I understand the importance of discretion and have a strong commitment to safeguarding sensitive information and maintaining strict confidentiality.
- Tech-Savvy: I keep up with the latest virtual tools and trends, ensuring that I can leverage technology to improve productivity and efficiency.

The list of my experiences are as follows:

* Customer Service Representative
* Email Support
* Chat Support
* Real Estate Cold Caller
* Lead Generation Specialist
* Hiring Manager
* Email Marketing
* Digital Marketing
* Social Media Post and Blog Writer
* Copywriter
* General Virtual Assistant
* Executive/Personal Virtual Assistant
* Data Entry
* Patient Care Representative
* Patient Care Manager
* Collections and Payment Officer
* Sales Specialist

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Other Skills

Office and Administration » Transcription

Office and Administration » Translation

Experience: Less than 6 months

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 38
Influence: 9
Steadiness: 31
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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