Current Employment Status:

Hired Part Time on Jul 16, 2019

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Customer Service Representative /General Virtual Assistant

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $631 USD )
40 hrs/wk ( $3.59 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years as a Customer Service Representative/General Virtual Assistant
CURRENT EMPLOYMENT STATUS
Hired Part Time on Jul 16, 2019.
BASIC INFORMATION
Age:
33
Gender:
Female
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
2020-05-16
Member Since:
2019-07-01
SKILL SUMMARY

eCommerce VA with expertise in customer service. Has experience in different platforms such as Amazon, ebay and Shopify. Knowledgeable with tools and apps i. e., Seller Tools, Seller Legend, Helium10, Teamwork (Desk, Projects and Chat), Efficient Era. Social Media Customer Support is also part of my experience and one of the services I can provide. I also have experience with order fulfillment via Seller Central and ShipStation. I make sure that my clients maintain an outstanding seller profile by making sure that emails are handled within 24 hours, taking care of customer reviews, managing seller feedback and more.
I can also perform administrative tasks such as prepading reports and even drafting SOPs (Standard Operating Procedures). I am very much familiar with Google docs and sheets. I have experience/can also write articles if needed for the company's website/blog.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Excel
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support

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