Ghia

Customer Service - Email Support

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 3rd, 2024 (5 days ago)

Member Since

June 28th, 2019

Profile Description

My primary objective as a customer service representative in the e-commerce field is to provide exceptional customer service and ensure a favorable shopping experience for customers. I am experienced in handling customer inquiries and complaints via email and chat. Additionally, I am knowledgeable about Shopiy and Gorgias and can navigate them well to address questions related to shipments, product availability, refunds, returns, and orders. I am highly efficient in working within a rapid-paced environment with constantly evolving technologies and policies while keeping a positive attitude and professional demeanor. I am confident in my skills and experience in delivering excellent customer service in the e-commerce industry and am dedicated to contributing to the growth of any organization.

Top Skills

Professional Services » Management Services » Business Management

Professional Services » Management Services » Inventory Management

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support

Customer Support » Social Media Moderation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Travel Planning

Basic Information

Age
33
Gender
Female
Website
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Address
Siniloan, Laguna
Tests Taken
IQ
Score:  121
DISC
Dominance: 40%
Influence: 16%
Steadiness: 16%
Compliance: 29%
English
C2(Advanced/Mastery)
Uploaded ID
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