Current Employment Status:
Hired Part Time on Oct 27, 2019
Hired Full Time on Aug 25, 2020
I'm a Civil Engineering Technology graduate with a passion for design and procurement, I bring a unique blend of technical expertise and customer service skills. In my recent role as a SAAS Customer Support Representative at Zencastr, I excelled in assisting platform users through chat and
Prior to that, as a Customer Service Representative at AIMS Industrial Supply, I responded to customer inquiries regarding online merchandise. I ensured an efficient processing of customer orders and transactions, from preparing quotes to handling Purchase Orders. My role involved seamless coordination with suppliers for pricing, stock availability, and diligent follow-up on order status.
With a solid foundation in Civil Engineering and hands-on experience in customer support, I bring a unique perspective to problem-solving and effective communication. I am eager to leverage my skills in a dynamic and challenging environment, contributing to both technical and customer-focused aspects of the role.
If you think your business needs my service, just shoot me a message. Let's discuss how to make your business a huge success!
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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