I have worked as an administrative assistant and a customer relations specialist for the past six years, specifically for the travel and Business Process Outsourcing industries. I am quite adept at using Zendesk, Slack, Google Suite, MS office, and CRMs for call handling. I'm also proficient at using GDS software, specifically AMADEUS and Altea Reservations for flight booking. I have taken several online courses so minimum training/supervision is required. I want to be part of a growing company wherein I can utilize my skills, and be a colleague whom others can rely upon and can take greater responsibilities in the long run.
I've worked as a base administration and ticketing officer for an international airline company and I learned various tools used for appointment setting, travel planning, e-mail management, and data entry.
I have worked for IBEX Global Solutions Inc., a Business Process Outsourcing company which upholds high standards in terms of communicating using the English language.
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