Lory

Customer Service Representative | Social Media Manager

90 ID PROOF
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Overview

Looking for gig work

at $6.00/hour

Bachelors degree

Last Active

March 3rd, 2024 (26 days ago)

Member Since

June 22nd, 2019

Profile Description

I have roughly 8 years of experience working in the business process outsourcing (BPO) sector and related fields, and I can clearly instruct customers in English. My professional background includes offering top-notch phone and email customer support. I have experience using a variety of systems that businesses have given me, including Ring Central, Slack, and Zendesk. Basic Photoshop editing and Microsoft Office (Word, Excel, PowerPoint, and Publisher) are my other skills, along with Canva. Furthermore, I possess prior knowledge in accounting and finance since I graduated with a major in financial management from the University of Business Administration.
In addition, I have experience as a transcriber for an online platform and as a social media manager, content creator, and graphic designer for a YouTube channel. As a side business, I also tried my hand at online selling during the pandemic. I actively posted my products on Upgrade to see actual info and Facebook and made advertisements to drive traffic to my page.
I am very tight about time management and can work with little to no supervision. My strength is also research, and I am fond of writing. I am a single mother, so in addition to my full-time job, I'm looking for a way to earn some extra money to support my son. 

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Customer Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Accounting

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Customer Support » Content Moderation/Management

Customer Support » Sales Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Female
Website
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Address
Daet, Camarines Norte
Tests Taken
IQ
Score:  114
DISC
Dominance: 38%
Influence: 7%
Steadiness: 22%
Compliance: 34%
English
C2(Advanced/Mastery)
Uploaded ID
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