AWARDS AND ACHIEVEMENTS
Employee of the Year 2017
Ops Manager’s Choice Award February 2017
• Managing portfolio of accounts
• Extensive Internet searching and locating customers (skip
tracing)
• Making high level of outbound phone calls
• Quick decision making
• Basic accounting and finance
• Collecting and recording statistical and confidential info
• Data entry and correspondence preparation
• Listening Skills
• Resilience
• Quick Judgment / Problem Solving in terms of working old debts for recovery
• Can negotiate confidently
• Overcoming Objections
• Customer Service Orientation
• Results-driven and hungry for success
• Continuous Improvement
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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