0128dd40088 9d0f0bc 4e9

Customer Service Expert

98 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $601 USD )
10 hrs/wk ( $13.66 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
14 years in Customer Service Industry
BASIC INFORMATION
Age:
35
Gender:
Female
Tests Taken:

DISC
Compliance:41
Dominance:15
Influence:7
Steadiness:38

English
 B2(Upper Intermediate)
Last Active:
2020-01-25
Member Since:
2019-06-02
SKILL SUMMARY

I have experience in administrative tasks due to my supervisory background. I am very proficient in MS office particularly in Word, Excel and Powerpoint. I am well-versed in English because I have a degree in Communication and I have been interacting with international clients in my previous job. I have a total of 14 years work experience in a Customer Service industry.
I am also trained to do multi-tasking due to the fast paced environment in BPO industry.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Speaking
  • Translation
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 5 years experience in Office and Administrative.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription

English
EXPERIENCE

I have a degree in Mass Communication and was in a BPO industry for 8 years so English is the main language. Also, I am currently employed in a British Company who needs to have English as the language spoken

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching

Marketing & Sales
EXPERIENCE

I have an part-time job as an Online Affiliate Marketer in one of the companies in the Philippines

SKILL RATING
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

I have been in customer service industry for 14 years. I worked as BPO industry for 8 years and currently employed as an Account Manager in one of the UK company in the UAE to provide email and phone support to our clients.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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