Customer service support

92 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $505 USD )
40 hrs/wk ( $2.92 USD/hr )
EDUCATION
college undergrad
EXPERIENCE
2 yrs customer service representative , 4 yrs order support representative
BASIC INFORMATION
Age:
33
Gender:
Female
Tests Taken:
None
Last Active:
2019-08-16
Member Since:
2019-05-24
SKILL SUMMARY

I was a former BPO employee for the client Cincinatti Bell,
which is a telecom company. I was a Customer Service Representative that answers customers inquiries like billing and basic cellphone troubleshooting. After 2yrs I was transferred to Order Support Team,
which process and fixed orders done
by our Customer And Store Sales Representative.
I was also task to assist technician on site regarding orders for installation and activation.
Was also involved with correspondence with customers regarding credits and rebate. I am knowledgable with MS WORD and can also do data entry jobs.

WORKER SKILLS

Office & Admin (Virtual Assistant)
EXPERIENCE

with my order support experience was able to set customes appointments with technician for their phone or internet installations.Done data entry and excel speadsheets as well

SKILL RATING
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel

English
EXPERIENCE

I have 6 yrs experience as a Customer Service Representative and Support with Cincinatti Bell a telecom provider in US

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I had 2yrs experience as customer service representative answering inquiries like bill, store locations, and basic cellphone troubleshooting

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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