I was a former BPO employee for the client Cincinatti Bell,
which is a telecom company. I was a Customer Service Representative that answers customers inquiries like billing and basic cellphone troubleshooting. After 2yrs I was transferred to Order Support Team,
which process and fixed orders done
by our Customer And Store Sales Representative.
I was also task to assist technician on site regarding orders for installation and activation.
Was also involved with correspondence with customers regarding credits and rebate. I am knowledgable with MS WORD and can also do data entry jobs.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.