Technical Support and Customer Service Rep | Virtual Assistant | Freelancer

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Under-graduate

Last Active

March 30th, 2020 (1487 days ago)

Member Since

May 16th, 2019

Profile Description

Technical Support and Customer Service Representative 

- Troubleshoot and diagnose internet connection problems and fix them                accordingly 
- Put customers at ease and help them solve their technical problems  
- Excellent listening and verbal communication skills to understand customer        complaints and clearly relay solutions to technical problems  
- Appoint technicians for an onsite visit if needed. 

Virtual Assistance

- Data Entry  
- Internet Research 
- Transcription 
- Making Reports  
- Booking Appointments  
- Receptionist   
- Email Management  
- File Management  
- Calendar Management  
- Spreadsheets Management  
- Dropbox and Google drive Organization  
- Business Branding  
- Personal Tasks

I am an experienced customer service representative and technical support with a reliable track record also an aspiring cook. Extremely motivated to constantly develop my skills and grow professionally. I am a father of two and currently taking an online freelancing course.

Fluent in both written and verbal communication Upgrade to see actual infon type 45 - 50 words per minute, can work well with minimal supervision. A very resourceful, highly organized motivated candidate and well trained in multi-tasking. I take pride in completing assignments on time and with accuracy.

My knowledge of wide excellent customer service allows me to easily take on nearly any task I am assigned. I welcome challenges in a positive way to be more productive and effective.
  
I am a self-starter already have a complete in-home office set up with a high-speed fiber internet connection reaching up to 25Mbps. So I’m ready to begin work as soon as possible. 

Please feel free to contact me at your earliest convenience time.