Exceptional Customer Service and management skills. Successful working in a team, as well as independently. The ability to work under pressure and multi-task.
Worked directly with the client and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call volume projections. Prepared and disseminated timely and accurate reports to operations management and clients. Spearheaded apprenticeship program and trained apprentices. Conducted regular meeting with Team Supervisors and Managers for business updates. Led a team.
I have tried to work as Sales Representative in a BPO Company.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.
Ruben has been through the OneVAAway challenge and has been outsourcing for a few years. His OFSs are from OnlineJobs.ph, and it was a pleasure talking to him about his processes.
READ STORY
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.