Overview
Looking for full-time work (9 hours/day)
at $6.00/hour ($1,188.00/month)
High school diploma
Last Active
March 27th, 2024 (23 days ago)
Member Since
May 8th, 2019
Profile Description
SME (Subject Matter Expert)
• Received inbound calls from Visa/M&S cardholders based in the UK.
• Raise chargeback for dispute/fraud related transactions.
• Expert on dealing Complex cases.
• Deals queries/referrals/complaints via
• Takes Supervisory and Escalations calls.
• Trained new hires and calibrates new procedure updates.
• Point of contact if Supervisor or Manager is not available
• Manages end of day reports.
• Communicate to Business Partners based in the UK, Manila and India via
Top Skills
Customer Support
Other Skills
Customer Support » Email Support
Customer Support » Technical Support
Customer Support » Phone Support
Customer Support » Social Media Moderation
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
The Best Way To Keep Your Data Secure When Working With An OFS – Practical Advice
Data security is the number one concern when it comes to outsourcing.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
