b482988 41dc8f0d 00e99d9 00

Customer Service Specialist

99 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $601 USD )
20 hrs/wk ( $6.83 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
4 years in Real Estate Titling Division and Customer Relations
BASIC INFORMATION
Age:
25
Gender:
Female
Tests Taken:
IQ
Score:  105

DISC
Compliance:38
Dominance:15
Influence:7
Steadiness:40

English
 C2(Advanced/Mastery)
Last Active:
2020-01-12
Member Since:
2019-04-28
SKILL SUMMARY

Highly experienced in client relations; Recognized for ability to communicate with customers and provide exceptional service through resourcefulness, dedication, and problem-solving skills. With proven ability to work towards and consistently achieve targets in her experience in the Real Estate and Business sectors.
Has a fair knowledge in using MS Office and Google Suite. Proficient in written and oral English. A fast learner and a team player who also has the eagerness to handle new challenges and enthusiasm to handle different situations.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Travel Planning
  • Speaking
  • Translation
  • Writing
  • Instagram Marketing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

In my 4 years experience in the Real Estate and Customer Relations, I have excellent organizational skills through appointment management, data entry, and administrative tasks. I usually meet clients and prepare reports for the department head which is how I continuously improve my skills.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

Since English is the 2nd language in the Philippines, I continuously practice my English speaking skills through my client meetings and professional correspondences through emails, mails, and calls.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
EXPERIENCE

I have 3 years experience in managing an online bakeshop through Facebook and Instagram. Throughout these 3 years, we were able to get a feature in a local magazine, a lifestyle website, and a Metrodeal offer where we were able to achieve high-volume of sales.

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing

Customer Service & Admin Support
EXPERIENCE

I have almost 6 years experience in Customer Service through my first job as Contracts Management Specialist for a Real Estate Developer in the Philippines and from handling my own online shop. I have a passion and enthusiasm for helping customers out and ensuring high quality service in every situation.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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