Eloisa

Customer service, Email management, Data entry, General VA

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

July 25th, 2023 (269 days ago)

Member Since

April 21st, 2019

Profile Description

I worked as a Customer Service Associate for 3 years andand 5 months in a Forwarding Services company that includes money remittances and delivery services of cargoes and parcels. As a Customer Sevice Associate, I provide excellent quality services to our customers by meeting their needs and making sure that I answer their inquiries and build their trust in us in handling their cargoes, parcels and money remittances. I also provide reports and other requirements as required by direct supervisors or management that includes Daily Sales Reports, Money Transaction Reports, Forwarding Manifest and Cash Management System using company tools and spreadsheet like MS Excel and MS Word and send it through Emails. I was assigned in server computer where I am the one who was responsible in managing our emails, making sure that all emails are read, filter emails that are priority, with deadlines, customer concerns and management memorandum using google calendar.

I've done my internship at Insurance Commission wherein my task was encoding data entries in Database. I have computer skills related to MS word, excel, powerpoint and Database management. I am flexible, well organize and fast learner.

Top Skills

Customer Support

Experience: 2 - 5 years

I worked as a Customer Associate for more than 3 years and most of the time i deal to our customers needs about their transaction and inquiries to our services.

Office and Administration » Admin Data Processing

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Preparing reports, being organize in knowing what emails are priorities that need to be done, ability multi task and time management to finish all work loads on time.

Other Skills

Office and Administration » Calendar Management

Experience: 2 - 5 years

Basic Information

Age
34
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  121
DISC
Dominance: 31%
Influence: 11%
Steadiness: 36%
Compliance: 22%
English
B2(Upper Intermediate)
Uploaded ID
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