A+ Administrative Assistant | E-Commerce Operations Manager 

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

April 12th, 2024 (6 days ago)

Member Since

April 11th, 2019

Profile Description

I’m your Guy! •Technical Support Specialist •Customer Service Specialist 
•Ops Manager •Ecommerce Rockstar

•You might skip this boring part. But what I know is why you are here, you need someone who will perfectly meet your standard list. I know you're tired of going through other freelancers' profiles - pretty sure a lot of them are bland, some are good at this, and yeah, well I'm sure some of them are okay. But here you are, still searching.. ?

•Let me tell you why your search STOPS here - WITH ME. (If you made it this far, well, let's go with it?)

•Started my career as an •Amazon Customer Service Specialist• with (3) three years of Professional Experience in a corporate set up. I dUpgrade to see actual info to grow and move into freelancing as a VA. I've been in the E-Commerce industry for more than (5) five years now and counting. Keeping my mind set to always provide an outstanding customer experience in the most efficient way. Also includes my ability to manage your business in organizational skills paired with my ability to multi-tasking, high volume, and pressure roles on a daily basis.

•There's no such thing I can't handle when it comes to these TWO:
- AMAZON (Amazon Seller Central, A+Content, FBA, Retail, Drop shipping, Wholesale, Brand Building, Brand Registry, Product Launch)
- SHOPIFY (General Store, Niche Store, Drop shipping)

(Now, we are talking, and starting to feel interested????)

•Been managing multiple AMAZON & SHOPIFY stores for 5 years and counting.
- Administrative Service/Support
- All Order related processes (Chargeback/Dispute, Refund/Replacement, Lost Orders, Delivered Not Received, Negative Feedback removal)
- Manage Account Inventory (Suppliers Inventory, Availability)
- Product listing/optimization (Seo-Driven Keywords, Effective Product Name, Pro 
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-Graphic Product Images, Product IDs Restriction, Intellectual Property Rights, Monitoring Prop 65, Hazardous Materials, Brand Registry, Product Patent Check, Competitive Pricing)

-Direct supplier communication (Order Tracking, Dropship Orders, Direct Orders, Fulfillment, Distributor Application, Online Dealer Application, Reseller Application)
- Account Health monitoring (Customer product reviews/feedback, Performance metrics, Seller performance monitoring, Seller Code of Conduct Policies)
- Managing the entire account and bringing up the best opportunities for growing the business
- Exceptional "OUTSIDE THE BOX" extra mile support
- You name it

•Other Online Marketplaces
-NewEgg
-Shopify
-Ad-Lister
-Walmart
-Google Shopping
-WordPress (Woo Commerce, Big Commerce)
-CRM Salesforce
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• Two things for me are the key factors to optimizing sales on Amazon & Shopify and other eCommerce stores which are product listings and visual infographics. Listings are the presentation of our products and it must be fantastic sufficient to encourage possibilities to shop from us in place of competition. Visual infographics, "First Impression Lasts". We can do it through:
-Competitive Price
-Design Listing Templates
-Prepare Good Titles
-Keywords Optimization
-Key Features
-Product Description
-Product Images
-Infographics Visual
-Backend search Keywords
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Experienced Type / Graphic Designer excelling at fast, high-quality work.
• Custom Font Development
• Language Support for Preexisting Fonts
• Creating Fonts based on Handwriting, Calligraphy, Preexisting Lettering
• Branding Design• Typographic Art
• Infographics
• Vector Art
• Apparel, and Print Design
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Graphic Digital Artist
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• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Preparing finished art by operating the necessary equipment and software.
• Coordinating with outside agencies, art services, web designers, marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Communicating with clients about layout and design.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
• Reviewing final layouts and suggesting improvements when necessary