f1ddc408 89d

Executive Services / Property Management 

80 ID PROOF
Verified
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 50,000.00/month
( $930 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
30 hrs/wk
( $7.17 USD/hr )
EXPERIENCE OVERVIEW
Experienced property manager assistant, managing e-commerce account, Virtual assistant and Customer service representative 
BASIC INFORMATION
Age:
33
Gender:
Male
Location:
Mabalacat, Pampanga
Tests Taken:
IQ
Score:  117

DISC
Dominance:35%
Influence:7%
Steadiness:25%
Compliance:23%

English
 B2(Upper Intermediate)
Last Active:
February 5th, 2023 (2 days ago)
Member Since:
April 1st, 2019
SKILL SUMMARY

I want to have and to obtain a support position which allows me to demonstrate my excellent organisational and communication skills to promote efficiency and effectiveness within the organisation.
I've been with the Property Management industry for 2 years and 8 Upgrade to see actual info taught me to have very good organisational skills to finish my tasks at the required time. I learned a lot of things being in the Property Management industry
I've been in a call centre industry for 4 years and it has been a superb decision that I've worked as a call centre agent because it taught me a lot of things. I was able to enhance my listening and communication skills. 
Along with my expertise, I'm a very reliable and dependable person. I am very self motivated and have a great ability to work on a team as well. Also my experience in customer service has taught me how to learn from different people and to treat everyone with respect. I can under pressure and willing to go under training.
I worked as Customer Representative, Technical Support and been a collections specialist in some big companies in our area. I have a good communications skills in which I use on supporting customers in the US and UK (Which been a really big help to me). We did a lot of training on how to have an effective and good communication skills.
I am one of the people who make sure everything is in good hands. I have this perseverance to know and to be good at things. I always do research on stuff that I have no knowledge about to use in future circumstances that I might be into.
I always put discipline on every work or tasks that I do, making sure that everything is on time. I am a person who is eager to learn and willing to be trained. I am pretty well at using Outlook, MS Word, Ms excel which I learned on my previous jobs.

I always wanting to be a part of building and making a successful business/company, a long-term and stable employment I always aim.

Professional Background:

Cloudstaff
3F BPO Building 4, SM City Clark, IT Park, M.A. Roxas HIway, Malabanias, Angeles City, Pampanga

•Department: Executive Services 
•June 2019 – June 2020
•Executive Services I / Property Management Assistant

Job description:
- Managing maintenance request through maintenance Manager system- Managing vacate notices- Scheduling routine inspections- Managing rent reviews- Worked on applications for new tenancy- Worked on arrears- Data entry- File management
Cloudstaff
3F BPO Building 4, SM City Clark, IT Park, M.A. Roxas HIway, Malabanias, Angeles City, Pampanga

•Department: Executive Services 
•November 2017 – May 2019
•Executive Services I / Assistant Property Manager

Job description:
-Working on maintenance requests
-Preparing leases/lease renewals, rent increases, Notice to vacate
-Working on arrears/rent payments-Processing applications for new tenancy-Answering emails and phone calls for queries

Iboss Asia Inc
Unit 1F-9, Philexcel Business Center 9, Clark Freeport Zone, Pampanga

•Department: CSR
•August 2016 – November 2017
•Scheduling Associate

Job description:
-Answering emails and inbound calls
-Setting up call back appointments for support calls
-Scheduling Installs, webinars and trainings

Arvato Bertelsmann
5th floor SM City Clark 2009 Angeles City
•Department: Xbox
•April 2015 – May 20016
•Universal Support (Technical, Accounts/Billing and Games/Application)


Job description:
-Providing troubleshooting steps for Gamers/Customers who are having technical issues with their console
-Helping Gamers/Customers who are having issues and queries regarding their gamer profile/Account (Processing pending payments to continue the subscription’s services, problems with log in credentials)
-Getting back Gamers/Customers to gaming when having problems with games. 


IQOR Philippines Inc.
Bldg#36837 Bertha Phil Compound Jose Abad Santos Ave Clark Special Economic Zone

•Department: Capital One Auto Finance (COAF)
•June 2013 – June 2014
•Collections Specialist/Customer Care Representative

Job description:
-Receiving calls from customers who are behind of their car loan. 
-Processing past due payments
-Providing options and solutions for the customer to make up with missed payments

IQOR Philippines Inc.
Bldg#36837 Bertha Phil Compound Jose Abad Santos Ave Clark Special Economic Zone

•Department:  Capital One UK (United Kingdom)
•June 2010 – January  2013
•Collections Specialist

Job description:
-Calling customers about their missed payment on their credit card
-Settling past due payments 
-Helping customers out to make their card balance 
under the limit

IQOR Philippines Inc.
Bldg#36837 Bertha Phil Compound Jose Abad Santos Ave Clark Special Economic Zone

•Department:  Capital One Auto Finance
•July 2008 – December  2009
•Collections Specialist

Job description:
-Calling customers that are behind with their car payment
-Setting up payment plans to help them catch up with their payments


WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Customer Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 2 year and 6 months experience of Office and Admin (Virtual assistant). I work on leases ( Agreement, Increases and New tenancies). I do rent arrears, managing maintenance request, scheduling appointments.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 10 Years of experience in BPO industry

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Sales Representative
  • Telemarketing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »