I have excellent written and verbal communication skills, in a professional environment. I am a team-player with good coordinating skills. I am capable to learn quickly, demonstrate flexibility and diligence. I can work under pressure able to meet deadlines. A professional with a high level of integrity, accuracy, dependability, enthusiasm, and confidentiality. Moreover, I am proficient in Microsoft Office applications including Excel, Word, Access, PowerPoint. My ability lies in transcribing large amounts of information accurately and quickly.
ABOUT ME: I am a professional that always try to improve my skills. I am very attentive to details and always make sure to note and understand the need of my client and deliver what is needed. If there is something on the project that I can't resolve myself self I make sure to communicate to my client right away to make sure I will be able to deliver a project faster, completely with perfection.
I always try to aim for best to have a successful experience with my client and to get another great feedback on my wall. My primary goal is to keep my clients happy and satisfied with what I do.
INTERESTS: Social MediaReading BooksWatching Netflix and Korean Movies
I have 14 months experience as Virtual Assistance and a Freelancer working as:
DATA ENTRY SPECIALIST
-Proficiency with Microsoft Word, Excel & Google Docs
-Data entry: inputting information from PDF/JPEG/PPT into Excel and Google spreadsheets or Word/Notepad etc.
-Ability to type 50 WPM
-Populate data in CRM-Build a strong network list
-Populate a list of websites/blogs
-Collate website and related information
-Building an excel database by scraping data from a website-Data collection (e-mails and phone number)
SOCIAL MEDIA ADMIN
-Response to comment and Inquiries
-Schedule content posting in Trello
-Boost Content Post
I have 2 years experience in the BPO industry working as:
TECHNICAL SUPPORT REPRESENTATIVE
-Delivered technical sales presentations to prospects and presented the benefits and value of insurance products.
-Managed customers' expectations of support and technology functionality in order to provide a positive user experience.
-Maintained high tech support standards for quality and productivity metrics.
-Explained technical information in clear terms to non-technical individuals to promote better understanding.
-Identified and solved technical issues using a variety of diagnostic tools including SDT, JUDD, and LUI.
CUSTOMER SERVICE REPRESENTATIVE
-Liaised with customers, management and sales team
-Process customers orders-Responded to customer requests for products, services, and information
-Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services
TOOLS THAT I'M COMMONLY USING: MS Excel,MS Word Google Docs, Spreadsheet, and Forms, Canva, Google, CRM
I'm happy working either full-time, part-time, project-based long or short-term. I would absolutely love to assist you with what you need.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.