I have a strong background in Customer Service, Customer Experience, and Technical support.
With proper phone etiquette Ability to speak and write clearly and accurately Demonstrated proficiency in typing and grammar Knowledge of relevant software computer applications and equipment Knowledge of customer service principles and practices Effective listening skills Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities
I'm very familiar with Microsoft word, excel, office, Google forms, sheets, docs, and social media. I also have experience in cold calling on a real estate business
I have excellent English Communication Skills and can understand most English accents, I've experience working with an American and Australian account while working in the call center industry. Most of my experiences there are customer service and technical so basically I am closing working on customer concerns and finding ways in the problem they are encountering. Also I have experience in cold calling in real estate business.
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