Dennith

Customer Service Expert - Sales, Technical, Chat and Email Support

15 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

October 13th, 2023 (168 days ago)

Member Since

March 15th, 2019

Profile Description

My expertise come from over 10 years of BPO experience servicing renowned and colossal companies in the US such as TelCo, HealthCare, Outsourced Accounting and Janitorial Service providers.
I am a Jill of all trades with regard to technical troubleshooting, billing issues and refunds, processing orders, seeking backup care and appointment setting. I acquired these competencies through direct contact with clients, client's client and
direct reports through Email, phone (Inbound & Outbound), and chat medium.
With so much reputation and dedication, I got promoted as a Team Manager / Leader on my 4th year, leading headcounts and teams whilst learning substantial proficiency on interpreting and analyzing data, problem solving and innovating processes. Currently, I am doing an upskill on WordPress and SEO.
I am looking forward to find a niche in OnlineJobs to share these best practices and develop AFIs from others hence we know there is no cookie-cutter for workmanship.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Human Resources

Real Estate » Appointment Setting

Real Estate » Lead Generation

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Tests Taken
IQ
Score:  118
Uploaded ID
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