I am currently working as a Virtual Assistant for an Insurance Agency based in Florida, USA. I have also been a customer service professional for about 12 years and have handled different types of accounts. Most of my work ex
I can easily learn and can work independently or with a team. I believe that my 12 years of ex
I am currently working as a Virtual Assitant for an Insurance Agency. I am in-charge in the compliance program to make sure that all our insurance policyholders are in compliance with the state laws. I send emails to clients and add important data to our database.
I have been working in the Business Process Outsourcing industry for 12 years and the main language that I use is English. I speak to English speaking customers all the time and can resolve difficult situations using the English language.
I have 1 year experience in marketing and Sales. I have worked as a telemarketer and sales representative for a hotel and vacation package reservation company.
I have 12 years experience with Customer Service and Admin Support. I have handled different products including car loans, Group Insurance, vacation and Airline reservations. I've worked as an escalation agent for customers who ask to speak with a supervisor or to escalate their concerns. I also have experience in email support and chat support where I handled complex escalation concerns through email or chat.
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