Current Employment Status:
Hired Full Time on Aug 31, 2020
Hired Part Time on Mar 22, 2024
I have acquired 8 years of professional experience in the domain of Customer Service, primarily in the Business Process Outsourcing (BPO) industry. Over the last 4 years, I have been working remotely, rendering my services virtually. My expertise lies in delivering exceptional customer support services through diverse communication channels, such as phone calls,
Moreover, I possess significant experience in Social Media engagement and moderation, adeptly managing Chargebacks and Paypal disputes. I am proficient in handling Influencer Marketing and managing Shoppee and TikTok Shops. My skill set encompasses the use of various E-commerce tools such as Shopify, Zendesk, Giorgias, Woocommerce, Stripe, ShipStation, ShipBob, ShipHero, and others. I am a quick learner and capable of working effectively with minimal supervision, ensuring efficient output.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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