Current Employment Status:
Hired Full Time on Oct 15, 2019
Dear Future Client,
Let me tell you why your search stops here -- WITH ME! *wink*Is it a random circumstance? Or could this be fate?
Here are a few things that I can assist you with, some stuff that I have a heavy experience with. Adding me to your team will surely make your campaign/project run efficiently, effectively - and successfully:
I have over 15 years of Customer Service and Technical Support Experience
6 years of Managing Shopify Stores/E commerce Businesses
5 years of Experience in Telco Companies- L1/L2 Helpdesk
3 years of E-commerce Project Management
3 years Web Writer, Website Coordination, Community Management
Plus, my computer can turn into a lightsaber *don't miss it!* ;)
'Still think this is just a random circumstance?
Let me know. :)
Maggie x
Oh please see other details of my work experience that I can share with you and the team:
PROJECT MANAGEMENT
Can manage multiple accounts/projects at the same time
Keep an eye on projects to ensure the team is on track, on schedule, and on budget
Maintain healthy communication with the entire team
Mentor each tea
SHOPIFY- WOOCOMMERCE- AMAZON- EBAYFB Ads Media BuyingDigital MarketingCustomer SupportFulfillmentRetentionProduct ListingPayment and Disputes
SOCIAL MEDIA/COMMUNITY MANAGEMENT: Instagram,
SEO:Link BuildingKeyword- focus writing
COPYWRITING: Can write persuasively and optimized for an E-commerce page
Product descriptions?
IT SUPPORT:
Technical and Basic IT SupportLAN/WAN,
Active DirectoryMicrosoft Office, Office 365
CRM AND TOOLS USED:
WordPress
Zendesk
Freshdesk
Salesforce
Asana
Click up
Google Drive
Google Sheets
Slack
Google Meet etc
COURSES TAKEN:
AMAZON FBAMARKETING COURSESOCIAL MEDIA MANAGEMENT COURSE
STICKY NOTES COPYWRITING PROGRAM
GRAPHIC DESIGN COURSE
ON-GOING COURSES:
UDEMY- CERTIFIED MEDIA BUYING PROFESSIONAL
GOOGLE CERTIFIED UX/UI Design via COURSERA
I have 7 years of experience in the eCommerce industry. I also worked as a CS Manager, Project Manager, and Virtual Assistant with basic SEO and Digital Marketing tasks, and strong management and client-relationship skills.
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